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Customer Support BPO Non Voice Process Executive

salary 17,856 - 32,565 /month
company-logo
job companyCdymax (india) Pharma Private Limited
job location Pimple Gurav, Pune
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Cdymax (india) Pharma Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 17,856 - ₹ 32,565 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
  2. What salary is offered for this Customer Support BPO Non Voice Process Executive job?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹17,500-₹32,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pimple Gurav, Pune.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Pimple Gurav, Pune.
  8. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹17,500-₹32,500 per month. This is a Full Time opportunity and has 10 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 17856 - ₹ 32565

Contact Person

Yogita Patil

Interview Address

Pimple Gurav, Pimple Gurav, Pune
Posted 12 hours ago

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