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Customer Support BPO Non Voice Process Executive

salary 30,000 - 45,000 /month
company-logo
job companyBarya Hr Services
job location Mansarovar Extension, Jaipur
job experience6 - 24 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Barya Hr Services. The role offers ₹ 30,000 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to lob. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Who is eligible to apply for this Customer Support BPO Non Voice Process Executive job at Barya Hr Services?
    Ans : Candidates should have a Graduate and above qualification for this Customer Support BPO Non Voice Process Executive job offered by Barya Hr Services.
  2. How much can you earn in this position?
    Ans : You can earn between ₹30,000-₹45,000 per month in this Customer Support BPO Non Voice Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mansarovar Extension, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Mansarovar Extension, Jaipur.
  8. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹30,000-₹45,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Rotational

Contract Job

No

Salary

₹ 30000 - ₹ 45000

Contact Person

Aryaman Singh
Posted 17 hours ago
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