BPO Non Voice Process Executive

BPO Associate – Job Description

We are looking for motivated BPO Associates to join our customer support and service team. The role involves handling customer queries through calls, emails, or chat, providing accurate information, and ensuring customer satisfaction. Candidates should have good communication skills and a positive attitude toward customer service.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Provide accurate information, support, and solutions to customer queries.

• Maintain records of customer interactions and update systems accordingly.

• Follow communication guidelines, service standards, and company policies.

• Resolve issues efficiently and escalate complex cases when required.

• Work collaboratively with the team to achieve daily/weekly targets.

Eligibility Criteria

• Education: SSLC / HSC / Diploma / Degree / Post Graduate – all streams accepted.

• Language: Must be fluent in English; additional languages are an advantage.

• Experience: Both freshers and experienced candidates can apply.

• Skills: Good communication skills, basic computer knowledge, problem-solving ability, and customer-handling skills.

Work Timings

• Full-time / Part-time positions available.

• Day shift / Night shift / Rotational shift options based on project requirement.

• Flexible work environment with weekly offs as per company schedule.

Salary & Benefits

• Competitive salary based on experience and skill level.

• Incentives and performance-based bonuses.

• Training provided for freshers.

• Career growth opportunities within the organization.

Ideal Candidate

A candidate who is polite, patient, confident in communication, and willing to learn and adapt in a fast-paced environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Non Voice Process Executive job

1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Coimbatore.
3. How many working days are there for this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Ascentre Technologies.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Non Voice Process Executive role?
   Ans: There is an immediate opening of 50 BPO Non Voice Process Executive at Ascentre Technologies
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job has Flexible Shift.