BPO Non Voice Process Executive

10,000 - 20,000 /month

Ascentre Technologies

Gandhipuram, Coimbatore

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

All Education levels

All genders

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

BPO Associate – Job Description

We are looking for motivated BPO Associates to join our customer support and service team. The role involves handling customer queries through calls, emails, or chat, providing accurate information, and ensuring customer satisfaction. Candidates should have good communication skills and a positive attitude toward customer service.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Provide accurate information, support, and solutions to customer queries.
Maintain records of customer interactions and update systems accordingly.
Follow communication guidelines, service standards, and company policies.
Resolve issues efficiently and escalate complex cases when required.
Work collaboratively with the team to achieve daily/weekly targets.

Eligibility Criteria

Education: SSLC / HSC / Diploma / Degree / Post Graduate – all streams accepted.
Language: Must be fluent in English; additional languages are an advantage.
Experience: Both freshers and experienced candidates can apply.
Skills: Good communication skills, basic computer knowledge, problem-solving ability, and customer-handling skills.

Work Timings

Full-time / Part-time positions available.
Day shift / Night shift / Rotational shift options based on project requirement.
Flexible work environment with weekly offs as per company schedule.

Salary & Benefits

Competitive salary based on experience and skill level.
Incentives and performance-based bonuses.
Training provided for freshers.
Career growth opportunities within the organization.

Ideal Candidate

A candidate who is polite, patient, confident in communication, and willing to learn and adapt in a fast-paced environment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Non Voice Process Executive job

What skills and experience do you need for this BPO Non Voice Process Executive job?
Ans : To apply for this BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhipuram, Coimbatore.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 50 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this BPO Non Voice Process Executive job?
Ans : As a BPO Non Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Gandhipuram, Coimbatore.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 50 openings.