BPO Non Voice Process Executive

15,000 - 25,000 /month

Ascentre Technologies

Gandhipuram, Coimbatore

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

Business Process Outsourcing (BPO) is the practice of contracting non-core business functions—such as customer service, HR, finance, and IT—to external third-party providers to enhance efficiency, reduce costs, and access specialized skills. Valued at over

billion, the industry supports global operations in industries like healthcare and e-commerce.

Wikipedia

Key Aspects of BPO:

Functions: Commonly split into back-office (accounting, HR) and front-office (customer support, marketing) tasks.

Types by Location:

Offshore: Outsourcing to a distant country (e.g., US to India/Philippines) for lower costs.

Nearshore: Outsourcing to a neighboring country.

Onshore: Outsourcing within the same country.

Benefits: Cost savings, increased operational flexibility, improved service quality, and ability to focus on core competencies.

Risks: Potential for data breaches, communication issues, and over-dependence on the vendor.

Major Hubs: India, Philippines, and China.

Wikipedia

Common BPO Services:

Customer Service/Call Centers: Handling customer inquiries and support.

IT Enabled Services (ITES): Technical support and software management.

Human Resources (HR): Payroll, recruitment, and benefits administration.

Finance and Accounting: Bookkeeping and payment processing.

IBM

Knowledge Process Outsourcing (KPO): A specialized subset requiring advanced analytical skills, such as legal, medical, or market research, according to Callzilla.

AI and Automation: Modern BPO often includes AI-assisted capabilities like chat-based problem solving and automated data analysis, highlights ADP.

Business process outsourcing - Wikipedia

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What Is Business Process Outsourcing (BPO)? - IBM

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IBM

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What is BPO : Types, Jobs, Qualifications, and Benefits

BPO's full form is Business Process Outsourcing, and it refers to the practice of contracting specific business operations to third-party service providers. The...

Naukri.com

What is Business Process Outsourcing (BPO)? | Guide for Employers - ADP

Ultimately, they're able to deliver the following AI-assisted capabilities: * Job-description creation. * Payroll processing assistance. * Payroll accuracy aler...

ADP

BPO Company - Callzilla

Knowledge Process Outsourcing (KPO) KPO is a specialized subset of BPO that requires advanced analytical skills and a high degree of expert knowledge: Market Re...

Callzilla

Business process outsourcing to India - Wikipedia

Business process outsourcing to India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western opera...

Wikipedia

What is BPO? BPO Meaning, Benefits, and Importance - EOSGlobe

BPO stands for Business Process Outsourcing which is a business practice contracting an external service provider to perform specific business functions. These ...

EOSGlobe

Business Process Outsourcing: 9 Types Of BPO (Plus Benefits)

On this page ... Business process outsourcing (BPO) refers to hiring an external agency to perform business functions for a company. Many companies choose to ou...

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Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this BPO Non Voice Process Executive role.
What salary is offered for this BPO Non Voice Process Executive job?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhipuram, Coimbatore.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 25 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Gandhipuram, Coimbatore.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.