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BPO Non Voice Process Executive

salary 10,000 - 20,000 /month
company-logo
job companyAscentre Technologies
job location Gandhipuram, Coimbatore
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team ascentre technologies. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Non Voice Process Executive job

  1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Coimbatore.
  3. How many working days are there for this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Ascentre Technologies.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Non Voice Process Executive role?
    Ans: There is an immediate opening of 25 BPO Non Voice Process Executive at Ascentre Technologies
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 10000 - ₹ 20000

English Proficiency

Yes

Contact Person

Priyadharshini
Posted 2 days ago
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Job Hai > Jobs in Coimbatore > Customer Support / TeleCaller Jobs in Coimbatore > BPO Non Voice Process Executive