BPO Non Voice Process Executive

15,000 - 25,000 /month

Ascentre Technologies

Gandhipuram, Coimbatore

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Rotational Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Ascentre Technologies. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have All Education levels can apply for this BPO Non Voice Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this BPO Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhipuram, Coimbatore.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 25 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Non Voice Process Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Gandhipuram, Coimbatore.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.