We are looking for a BPO Non Voice Process Executive to join our team at Amazon. The role offers ₹20,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this BPO Non Voice Process Executive job
What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Both job in Bangalore.
How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Amazon.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 8 BPO Non Voice Process Executive at Amazon
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Rotational Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
5
Benefits
Cab
Shift
Rotational
Salary
₹ 20000 - ₹ 40000
Contact Person
Sana
Interview Address
Bangalore, Wilson Garden, Bangalore
Posted 12 hours ago
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