Customer Support BPO Non Voice Process Executive

20,000 - 25,000 /month

Amazon

Ameerpet, Hyderabad

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

What skills and experience do you need for this Customer Support BPO Non Voice Process Executive job?
Ans : To apply for this Customer Support BPO Non Voice Process Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
What salary is offered for this Customer Support BPO Non Voice Process Executive job?
Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
What does the role of Customer Support BPO Non Voice Process Executive involve?
Ans : As a Customer Support BPO Non Voice Process Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support BPO Non Voice Process Executive job is located in Ameerpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Support BPO Non Voice Process Executive job.
Why should you apply for this Customer Support BPO Non Voice Process Executive job?
Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.