BPO Non Voice Process Executive

12,000 - 16,000 /month

Airtel

OMR, Chennai

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Non-voice/Chat Process

Query Resolution

Domestic Calling

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at AIRTEL to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹12,000 - ₹16,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Non Voice Process Executive job

What skills and experience do you need for this BPO Non Voice Process Executive job?
Ans : To apply for this BPO Non Voice Process Executive job, candidates should have skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling along with 0-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹16,000 per month in this BPO Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in OMR, Chennai.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 50 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Non Voice Process Executive, you will work on skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is OMR, Chennai.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling with 0-7 years of experience is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹12,000-₹16,000 per month. This is a Full Time job and has 50 openings.