A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
17,000 - 21,000 /month
Accenture
Sholinganallur, Chennai
Freshers in Customer Support / TeleCaller
Full Time
Contract
We are looking for a BPO Non Voice Process Executive to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹17000 - ₹21000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.
