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Customer Support BPO Non Voice Process Executive

salary 18,000 - 25,000 /month
company-logo
job companyA To Z Recruiters
job location Magarpatta, Pune
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Magarpatta, Pune.
  5. How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
    Ans : There are 50 vacancies for this Customer Support BPO Non Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
    Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Magarpatta, Pune.
  9. Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
    Ans : A candidate having skills like Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
  10. What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
    Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 25000

English Proficiency

Yes

Contact Person

HR Astha Sahani

Interview Address

Magarpatta, Pune, Magarpatta, Pune
Posted a day ago
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