BPO Manager

We are looking for a BPO Manager who can lead our customer support and telecalling operations. The ideal candidate should have strong leadership skills, experience in managing teams, and a deep understanding of BPO processes.

• Manage day-to-day operations of the BPO team.

• Handle inbound and outbound call processes.

• Train, guide, and motivate team members to achieve targets.

• Monitor call quality and ensure high customer satisfaction.

• Prepare daily/weekly reports and performance reviews.

• Coordinate with management to improve operations and productivity.

• Maintain discipline, attendance, and performance standards.

• Strong communication and team management skills.

• Knowledge of CRM tools, Excel, and call performance tracking.

• Ability to handle pressure and meet targets.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this BPO Manager job

1. What is the eligibility criteria to apply for this BPO Manager job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this BPO Manager job?
   Ans: This BPO Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Manager job?
   Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., The Art Of Business.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Manager role?
   Ans: There is an immediate opening of 1 BPO Manager at The Art Of Business
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Manager job?
   Ans: This BPO Manager job has Day Shift.