BPO Manager

Job Summary:

We are looking for a dynamic and customer-oriented Customer Support Executive fluent in Hindi and English to handle voice-based queries, provide excellent customer service, and ensure high levels of customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls professionally and efficiently

Resolve customer queries, complaints, and service requests in a timely manner

Maintain accurate records of customer interactions using CRM tools

Escalate unresolved issues to the appropriate internal teams

Follow up with customers to ensure issue resolution and satisfaction

Maintain a positive and empathetic attitude towards customers

Required Skills:

Excellent communication skills in Hindi and English (mandatory)

Basic computer knowledge (MS Office, typing, data entry)

Strong problem-solving and interpersonal skills

Ability to handle pressure and manage time efficiently

Quick learner with a customer-first mindset

Qualifications:

Minimum 12th pass; graduates preferred

0 to 2 years of experience in customer service or call center roles

Freshers with good communication skills are welcome

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Manager job

1. What is the eligibility criteria to apply for this BPO Manager job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this BPO Manager job?
   Ans: This BPO Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Manager job?
   Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., TALENT HUNT MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Manager role?
   Ans: There is an immediate opening of 50 BPO Manager at TALENT HUNT MANAGEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Manager job?
   Ans: This BPO Manager job has Day Shift.