BPO Manager

salary 15,000 - 30,000 /Month*
company-logo
job companyStrategic Bank Services
job location Durgamcheru, Hyderabad
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
30 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, PF

Job Description

We are looking for a BPO Manager to join our team at Strategic Bank Service to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15000 - ₹30000 and opportunities for growth.


Key Responsibilities:



  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.


Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Manager job

  1. What is the eligibility criteria to apply for this BPO Manager job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this BPO Manager job?
    Ans: This BPO Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Manager job?
    Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., STRATEGIC BANK SERVICES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Manager role?
    Ans: There is an immediate opening of 30 BPO Manager at STRATEGIC BANK SERVICES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Manager job?
    Ans: This BPO Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Cab, PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 15000 - ₹ 30000

Regional Languages

Telugu, Hindi

English Proficiency

Yes

Contact Person

Akshata Gujjan

Interview Address

Durgamcheru Interview Details, Hyderabad
Posted 8 days ago
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