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Customer Support BPO Manager

salary 27,000 - 34,500 /month*
company-logo
job companySk Associates
job location Guindy, Chennai
incentive₹5,000 incentives included
job experience0 - 5 years Experience in Customer Support / TeleCaller
81 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Manager to join our team at Sk Associates to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 27,000 - ₹ 34,500 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support BPO Manager job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Manager role?
    Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Customer Support BPO Manager role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Manager job ranges between ₹27,000-₹34,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Guindy, Chennai.
  5. How many openings are available for this position?
    Ans : There are 81 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Manager job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support BPO Manager job is located in Guindy, Chennai.
  8. Why should you apply for this Customer Support BPO Manager job?
    Ans : This Customer Support BPO Manager job offers a salary between ₹27,000-₹34,500 per month. This is a Full Time opportunity and has 81 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 27000 - ₹ 34500

Contact Person

Gnanavel

Interview Address

Guindy, Chennai, Guindy, Chennai
Posted 14 hours ago
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