BPO Manager

12,000 - 15,000 /month

S S A Vasavi Enterprises

Tronica City, Ghaziabad

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this BPO Manager job

What skills and experience do you need for this BPO Manager job?
Ans : To apply for this BPO Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
What salary is offered for this BPO Manager job?
Ans : The salary for this BPO Manager job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This BPO Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tronica City, Ghaziabad.
How many vacancies are there for this BPO Manager job?
Ans : There is 1 vacancy for this BPO Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this BPO Manager role. Only female candidates are eligible.
What does the role of BPO Manager involve?
Ans : As a BPO Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Manager position is Tronica City, Ghaziabad.
Who is the right fit for this BPO Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-4 years of experience is the right fit for this BPO Manager job.
What makes this BPO Manager job a good opportunity?
Ans : This BPO Manager job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.