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BPO Manager

salary 40,000 - 50,000 /month
company-logo
job companyOpen Mind Services Limited
job location Bhat, Ahmedabad
job experience5 - 6+ years Experience in Customer Support / TeleCaller
Replies in 24hrs
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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Job Description

We are looking for a BPO Manager to join our team at Open Mind Services Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹40000 - ₹50000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this BPO Manager job

  1. What is the eligibility criteria to apply for this BPO Manager job?
    Ans: The candidate should be Graduate and above and above with 5 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹40000 - ₹50000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
  3. How many working days are there for this BPO Manager job?
    Ans: This BPO Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Manager job?
    Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., Open Mind Services Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Manager role?
    Ans: There is an immediate opening of 2 BPO Manager at Open Mind Services Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Manager job?
    Ans: This BPO Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 40000 - ₹ 50000

Regional Languages

Gujarati

English Proficiency

Yes

Contact Person

Reena

Interview Address

Bhat Estate, Gandhinagar
Posted 10+ days ago
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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > BPO Manager