BPO Manager

We are looking for a Field executive to join our team Octopustech solutions. The role offers 20000 - 25000+ Petrol Allowance and Incentives and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma/Any Graduation . The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 06 Working Days week during the Shift Type of Day Shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Manager job

1. What is the eligibility criteria to apply for this BPO Manager job?
   Ans: The candidate should be Diploma and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this BPO Manager job?
   Ans: This BPO Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Manager job?
   Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., OCTOPUSTECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Manager role?
   Ans: There is an immediate opening of 50 BPO Manager at OCTOPUSTECH
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Manager job?
   Ans: This BPO Manager job has Day Shift.