BPO Manager

10,000 - 22,000 /month*

Haven Build & Bites

Gandhipuram, Coimbatore

₹10,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Tamil

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a BPO Manager to join our team at Haven Build & Bites. The role offers ₹10000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Manager job

Can freshers or experienced candidates apply for this BPO Manager role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this BPO Manager role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹22,000 per month in this BPO Manager position.
What shift and timings does this job follow?
Ans : This BPO Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhipuram, Coimbatore.
How many vacancies are there for this BPO Manager job?
Ans : There are 10 vacancies for this BPO Manager role.
Is this job open for all genders?
Ans : Yes, this BPO Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Manager, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this BPO Manager position is Gandhipuram, Coimbatore.
Who is the right fit for this BPO Manager job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this BPO Manager job.
What makes this BPO Manager job a good opportunity?
Ans : This BPO Manager job is a good opportunity as it offers a salary between ₹10,000-₹22,000 per month. This is a Full Time job and has 10 openings.