BPO Manager

We are looking for a BPO Manager to join our team at Fatehpuria Machines Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹19000 - ₹32000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this BPO Manager job

1. What is the eligibility criteria to apply for this BPO Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹32000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this BPO Manager job?
   Ans: This BPO Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Manager job?
   Ans: No, there is no fee applicable for applying this BPO Manager job and during the employment with the company, i.e., FATEHPURIA MACHINES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Manager role?
   Ans: There is an immediate opening of 10 BPO Manager at FATEHPURIA MACHINES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Manager job?
   Ans: This BPO Manager job has Day Shift.