BPO Call Center Executive

12,000 - 17,000 /month

Moil Education

Sector 18 Gurgaon, Gurgaon

6 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Bengali

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Call Centre BPO Executive to join our team at Moil Education. The role offers ₹12000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.

More about this BPO Call Center Executive job

What are the eligibility criteria for this BPO Call Center Executive job?
Ans : Candidates should have All Education levels with 7-7 years of experience for this BPO Call Center Executive job offered by Moil Education in Sector 18 Gurgaon, Gurgaon.
What salary is offered for this BPO Call Center Executive job?
Ans : The salary for this BPO Call Center Executive job ranges between ₹12,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This BPO Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many vacancies are there for this BPO Call Center Executive job?
Ans : There are 50 vacancies for this BPO Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Call Center Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Call Center Executive position is Sector 18 Gurgaon, Gurgaon.
What makes this BPO Call Center Executive job a good opportunity?
Ans : This BPO Call Center Executive job is a good opportunity as it offers a salary between ₹12,000-₹17,000 per month. This is a Full Time job and has 50 openings.