Job Description:
Handle customer queries and requests during incoming calls.
Upsell banking products such as:
Debit/Credit card upgrades
EMI conversions on credit card dues
Top-ups on existing loans (Home/Personal)
Insurance offerings
Job Details:
Work Type: Work from Office only
Shifts: 9 hours/day; 6 days/week with rotational weekly offs
Male: 24x7 rotational shifts
Female: Between 7:00 AM – 7:00 PM only
Dress Code:
Mon to Fri – Formals
Sat & Sun – Semi-casuals
Candidate Requirements:
Excellent communication skills in English & Hindi (Mandatory)
Additional regional languages are a plus
No MTI or basic understanding – Clear and fluent speech essential
Freshers and experienced candidates welcome
Key attributes:
Eagerness to learn
Strong customer orientation
Active listening and response skills
Positive attitude and ability to work under pressure
Excellent interpersonal skills
Salary: ₹23,000 + Attractive Incentives + Insurance Benefits (ESIC/Mediclaim)
CONTACT H R Cyril -8431568089