Banking Assistant

15,000 - 22,500 /month

Axis Bank

Whitefield, Bangalore

Freshers in Customer Support / TeleCaller

New

25 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance

Aadhar Card

Job Description

We are looking for a Banking Assistant to join our team Axis Bank. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15000 - ₹22500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Banking Assistant job

What is the eligibility criteria to apply for this Banking Assistant job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹22500 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Banking Assistant job?
Ans: This Banking Assistant job will have 5 working days.
Are there any charges applicable while applying or joining this Banking Assistant job?
Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., Axis Bank.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Banking Assistant role?
Ans: There is an immediate opening of 25 Banking Assistant at Axis Bank
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Banking Assistant job?
Ans: This Banking Assistant job has Day Shift.