Backend Executive

13,000 - 20,000 /month

Samadhaan Credit Consultancy Private Limited

Vijay Nagar, Indore

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

1. Provide support and regular updates to customers and Kendra partners
2. Coordinate and assist in the smooth delivery of credit analysis reports
3. Explain analysis reports and basic findings to customers clearly
4. Handle backend coordination, status tracking, and follow-up activities
5. Resolve customer and partner queries through calls, WhatsApp, and email
6. Maintain customer records, case updates, and CRM entries accurately
7. Coordinate with internal teams for smooth case handling and support
8. Identify customers who require credit repair services after the analysis is delivered.
9. Guide analysis customers toward suitable repair solutions and service upgrades
10. Conduct follow-ups for pending decisions and customer activation
11. Maintain professional communication and relationship management

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Backend Executive job

Can freshers or experienced candidates apply for this Backend Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Backend Executive role.
What is the salary and job type for this role?
Ans : The salary for this Backend Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Backend Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this Backend Executive job?
Ans : There are 2 vacancies for this Backend Executive role.
Is this job open for all genders?
Ans : Yes, this Backend Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Backend Executive position is Vijay Nagar, Indore.
What makes this Backend Executive job a good opportunity?
Ans : This Backend Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 2 openings.