Back Office Staff

10,000 - 30,000 /month

Staffspark Services (opc) Private Limited

Bamrauli, Allahabad

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Back Office Staff to join our team This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹10,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Back Office Staff job

Can freshers or experienced candidates apply for this Back Office Staff role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Back Office Staff role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹30,000 per month in this Back Office Staff position.
What shift and timings does this job follow?
Ans : This Back Office Staff job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bamrauli, Allahabad.
How many vacancies are there for this Back Office Staff job?
Ans : There are 10 vacancies for this Back Office Staff role.
Is this job open for all genders?
Ans : Yes, this Back Office Staff job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Back Office Staff, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Back Office Staff position is Bamrauli, Allahabad.
Who is the right fit for this Back Office Staff job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling is the right fit for this Back Office Staff job.
What makes this Back Office Staff job a good opportunity?
Ans : This Back Office Staff job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 10 openings.