Back Office Sales Executive

10,000 - 20,000 /month

Xceltech It Solutions (opc) Private Limited

Vibhuti Khand, Lucknow

0 - 1 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Back Office Sales Executive to join our team at Xceltech It Solutions (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Back Office Sales Executive job

Can freshers or experienced candidates apply for this Back Office Sales Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Back Office Sales Executive role.
What is the salary and job type for this role?
Ans : The salary for this Back Office Sales Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Back Office Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vibhuti Khand, Lucknow.
How many vacancies are there for this Back Office Sales Executive job?
Ans : There are 3 vacancies for this Back Office Sales Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Back Office Sales Executive role. Only female candidates are eligible.
What are the key responsibilities of this Back Office Sales Executive job?
Ans : As a Back Office Sales Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Back Office Sales Executive position is Vibhuti Khand, Lucknow.
Who is the right fit for this Back Office Sales Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Back Office Sales Executive job.
What makes this Back Office Sales Executive job a good opportunity?
Ans : This Back Office Sales Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 3 openings.