Back Office Executive

11,000 - 16,000 /month

We Connect Enterprises

Badarpur, Delhi

0 - 2 years Experience in Customer Support / TeleCaller

New

15 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Back Office Executive to join our team at We Connect Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹11000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Back Office Executive job

What is the eligibility criteria to apply for this Back Office Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹11000 - ₹16000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Back Office Executive job?
Ans: This Back Office Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Executive job?
Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., WE CONNECT ENTERPRISES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Executive role?
Ans: There is an immediate opening of 15 Back Office Executive at WE CONNECT ENTERPRISES
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Executive job?
Ans: This Back Office Executive job has Day Shift.