Back Office Executive

13,000 - 20,000 /month*

Thetenders.com

Ashram Road, Ahmedabad

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Gujarati

Diploma and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Back Office Executive job

Can freshers or experienced candidates apply for this Back Office Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Back Office Executive role.
What salary is offered for this Back Office Executive job?
Ans : The salary for this Back Office Executive job ranges between ₹13,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashram Road, Ahmedabad.
How many vacancies are there for this Back Office Executive job?
Ans : There are 5 vacancies for this Back Office Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-1 years of experience are eligible to apply for this Back Office Executive role. Only male candidates are eligible.
What does the role of Back Office Executive involve?
Ans : As a Back Office Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Back Office Executive position is Ashram Road, Ahmedabad.
Who is the right fit for this Back Office Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Back Office Executive job.
What makes this Back Office Executive job a good opportunity?
Ans : This Back Office Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 5 openings.