Back Office Executive

12,000 - 25,000 /month

Taxhint Advisors Private Limited

Sector 15 Faridabad, Faridabad

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Executive to join our team at Taxhint Advisors Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹12,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Back Office Executive job

What are the eligibility criteria for this Back Office Executive job?
Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Computer Knowledge for this Back Office Executive job offered by Taxhint Advisors Private Limited in Sector 15 Faridabad, Faridabad.
What salary is offered for this Back Office Executive job?
Ans : The salary for this Back Office Executive job ranges between ₹12,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 15 Faridabad, Faridabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Executive job is open for both male and female candidates.
What does the role of Back Office Executive involve?
Ans : As a Back Office Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Back Office Executive job is located in Sector 15 Faridabad, Faridabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-7 years of experience is ideal for this Back Office Executive job.
Why should you apply for this Back Office Executive job?
Ans : This Back Office Executive job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.