Back Office Executive

18,000 - 20,000 /month

Matrix Solutions

Sangam Vihar, Delhi

2 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

4 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Handle outbound/inbound calls for verification, follow-ups, or information sharing
Assist front-end team by managing customer communication
Provide basic query resolution or route to the correct department
Maintain accurate records of customer interactions
Update CRM/system with call details, status, and remarks
Ensure proper documentation for audits and reporting
Prepare daily/weekly reports of calls and outcomes
Coordinate with internal teams (sales, operations, tech support)
Share updates and escalate issues when needed
Follow call scripts and company guidelines
Maintain call quality and professionalism
Ensure data privacy and confidentiality

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Back Office Executive job

Who is eligible to apply for this Back Office Executive job at Matrix Solutions?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Back Office Executive job offered by Matrix Solutions.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹20,000 per month in this Back Office Executive position.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sangam Vihar, Delhi.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-5 years of experience can apply for this Back Office Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Back Office Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Back Office Executive job is located in Sangam Vihar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 2-5 years of experience is ideal for this Back Office Executive job.
Why should you apply for this Back Office Executive job?
Ans : This Back Office Executive job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 4 openings available.