Back Office Executive

15,000 - 20,000 /month

Femf System Llp

Sarkhej, Ahmedabad

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Logistics

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Back Office Executive to join our team at Femf System Llp to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Back Office Executive job

What are the eligibility criteria for this Back Office Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge for this Back Office Executive job offered by Femf System Llp in Sarkhej, Ahmedabad.
What salary is offered for this Back Office Executive job?
Ans : The salary for this Back Office Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarkhej, Ahmedabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Executive job is open for both male and female candidates.
What does the role of Back Office Executive involve?
Ans : As a Back Office Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Back Office Executive job is located in Sarkhej, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Back Office Executive job.
Why should you apply for this Back Office Executive job?
Ans : This Back Office Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.