Back Office Executive

17,999 - 22,999 /month

Astitvaa Advertisements Private Limited

Fraser Road Area, Patna

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Part Time

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

5 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Back Office Executive to join our team at Astitvaa Advertisements Private Limited. The role offers ₹ 17,999 - ₹ 22,999 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Back Office Executive job

What are the eligibility criteria for this Back Office Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience for this Back Office Executive job offered by Astitvaa Advertisements Private Limited in Fraser Road Area, Patna.
What salary is offered for this Back Office Executive job?
Ans : The salary for this Back Office Executive job ranges between ₹17,500-₹22,500 per month.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fraser Road Area, Patna.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Back Office Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Back Office Executive job is located in Fraser Road Area, Patna.
Why should you apply for this Back Office Executive job?
Ans : This Back Office Executive job offers a salary between ₹17,500-₹22,500 per month. This is a Part Time opportunity and has 10 openings available.