Back Office Executive

14,500 - 24,500 /month

Angel Steel Industries

Arya Nagar, Firozabad

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Executive to join our team at Angel Steel Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14500 - ₹24500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Back Office Executive job

Can freshers or experienced candidates apply for this Back Office Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Back Office Executive role.
What is the salary and job type for this role?
Ans : The salary for this Back Office Executive job ranges between ₹14,500-₹24,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Arya Nagar, Firozabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Executive job is open for both male and female candidates.
What are the key responsibilities of this Back Office Executive job?
Ans : As a Back Office Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Back Office Executive job is located in Arya Nagar, Firozabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Back Office Executive job.
Why should you apply for this Back Office Executive job?
Ans : This Back Office Executive job offers a salary between ₹14,500-₹24,500 per month. This is a Full Time opportunity and has 25 openings available.