Back Office Coordinator

14,000 - 19,000 /month

Senses Electronics Private Limited

Bhukum, Pune

0 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Diploma and above

Females Only

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF

Job Description

We are looking for a Back Office Coordinator to join our team at Senses Electronics Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹14000 - ₹19000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Back Office Coordinator job

What skills and experience do you need for this Back Office Coordinator job?
Ans : To apply for this Back Office Coordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
What salary is offered for this Back Office Coordinator job?
Ans : The salary for this Back Office Coordinator job ranges between ₹14,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhukum, Pune.
How many vacancies are there for this Back Office Coordinator job?
Ans : There are 2 vacancies for this Back Office Coordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 0-3 years of experience are eligible to apply for this Back Office Coordinator role. Only female candidates are eligible.
What does the role of Back Office Coordinator involve?
Ans : As a Back Office Coordinator, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Back Office Coordinator position is Bhukum, Pune.
Who is the right fit for this Back Office Coordinator job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Back Office Coordinator job.
What makes this Back Office Coordinator job a good opportunity?
Ans : This Back Office Coordinator job is a good opportunity as it offers a salary between ₹14,000-₹19,000 per month. This is a Full Time job and has 2 openings.