Back Office Coordinator

19,500 - 22,500 /month

Gopalkrishna Enterprises

Work from home

Freshers in Customer Support / TeleCaller

New

3 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Coordinator to join our team at Gopalkrishna Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19500 - ₹22500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Back Office Coordinator job

What is the eligibility criteria to apply for this Back Office Coordinator job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19500 - ₹22500 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Back Office Coordinator job?
Ans: This Back Office Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Coordinator job?
Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., GOPALKRISHNA ENTERPRISES.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Back Office Coordinator role?
Ans: There is an immediate opening of 3 Back Office Coordinator at GOPALKRISHNA ENTERPRISES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Coordinator job?
Ans: This Back Office Coordinator job has Day Shift.