Back Office Assistant

18,000 - 33,000 /month*

Verdarise Enterprises Private Limited

Akbar Nagar, Ahmedabad

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

8 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Assistant to join our team at Verdarise Enterprises Private Limited. The role offers ₹18000 - ₹33000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Back Office Assistant job

What is the eligibility criteria to apply for this Back Office Assistant job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹33000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Back Office Assistant job?
Ans: This Back Office Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Assistant job?
Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., Verdarise Enterprises Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Assistant role?
Ans: There is an immediate opening of 8 Back Office Assistant at Verdarise Enterprises Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Assistant job?
Ans: This Back Office Assistant job has Day Shift.