Back Office Assistant

We are looking for a Back Office Assistant to join our team at Mangal Murtey Enterprises Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18500 - ₹25500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be 10th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18500 - ₹25500 per month + Incentives that depends on your interview. It's a Full Time job in Araria.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., MANGAL MURTEY ENTERPRISES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 3 Back Office Assistant at MANGAL MURTEY ENTERPRISES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has Day Shift.