Back Office Assistant

17,500 - 19,500 /month

Madhavi Shyam Enterprises

Alamgiri Ganj, Bareilly

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal

Bike, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Assistant to join our team at Madhavi Shyam Enterprises. The role offers ₹17500 - ₹19500 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Back Office Assistant job

What is the eligibility criteria to apply for this Back Office Assistant job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17500 - ₹19500 per month that depends on your interview. It's a Full Time job in Bareilly.
How many working days are there for this Back Office Assistant job?
Ans: This Back Office Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Assistant job?
Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., Madhavi Shyam Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Assistant role?
Ans: There is an immediate opening of 5 Back Office Assistant at Madhavi Shyam Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Assistant job?
Ans: This Back Office Assistant job has Day Shift.