Back Office Assistant

17,500 - 19,500 /month

Madhavi Shyam Enterprises

Alamgiri Ganj, Bareilly

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal

Bike, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Assistant to join our team at Madhavi Shyam Enterprises. The role offers ₹17500 - ₹19500 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Back Office Assistant job

Can freshers or experienced candidates apply for this Back Office Assistant role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Back Office Assistant role.
What salary is offered for this Back Office Assistant job?
Ans : The salary for this Back Office Assistant job ranges between ₹17,500-₹19,500 per month.
What shift and timings does this job follow?
Ans : This Back Office Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alamgiri Ganj, Bareilly.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Assistant job is open for both male and female candidates.
What does the role of Back Office Assistant involve?
Ans : As a Back Office Assistant, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Back Office Assistant job is located in Alamgiri Ganj, Bareilly.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Back Office Assistant job.
Why should you apply for this Back Office Assistant job?
Ans : This Back Office Assistant job offers a salary between ₹17,500-₹19,500 per month. This is a Full Time opportunity and has 5 openings available.