A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 25,000 /month
Futkar Express Private Limited
Ghitorni, Delhi
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
Job Opening: Customer Support Assistant / Business Development Executive
Company: Futkar Express Private Limited
We are looking for a Customer Support Assistant / Business Development Executive to join our team at Futkar Express Private Limited. The ideal candidate will handle customer calls, provide exceptional support, and resolve queries related to our industry. This role offers an attractive in-hand salary and excellent opportunities for growth.
Key Responsibilities:
Professionally and efficiently handle customer calls.
Address customer queries, resolve concerns, and manage complaints.
Maintain records of customer interactions and follow up as needed.
Provide accurate information to help customers resolve their issues.
Promote products and services to customers via calls (tele-sales).
Assist in generating leads and closing sales for e-commerce platforms.
Upsell and cross-sell products to maximize revenue.
Coordinate with logistics and other departments to ensure smooth order processing.
Track sales performance and provide feedback for improvement.
