Automobile Service Advisor

15,000 - 20,000 /month

Cosmos Staffing Solutions Private Limited

Civil Lines, Allahabad

1 - 5 years Experience in Customer Support / TeleCaller

New

20 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Automobile

Graduate and above

Males Only

6 days working | Day Shift

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Automobile Service Advisor to become a valuable part of our team for Cosmos Staffing Solutions Private Limited based in Allahabad, located at Civil Lines. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 1 - 5 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Automobile Service Advisor job

What is the eligibility criteria to apply for this Automobile Service Advisor job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Allahabad.
How many working days are there for this Automobile Service Advisor job?
Ans: This Automobile Service Advisor job will have 6 working days.
Are there any charges applicable while applying or joining this Automobile Service Advisor job?
Ans: No, there is no fee applicable for applying this Automobile Service Advisor job and during the employment with the company, i.e., COSMOS STAFFING SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Automobile Service Advisor role?
Ans: There is an immediate opening of 20 Automobile Service Advisor at COSMOS STAFFING SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Automobile Service Advisor job?
Ans: This Automobile Service Advisor job has Day Shift.