Associate Relationship Manager

27,500 - 40,500 /month*

Real World

CG Road, Ahmedabad

₹8,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Gujarati

10th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Associate Relationship Manager to join our team at Real World. The role offers ₹27500 - ₹40500 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Associate Relationship Manager job

What is the eligibility criteria to apply for this Associate Relationship Manager job?
Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹27500 - ₹40500 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Associate Relationship Manager job?
Ans: This Associate Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Associate Relationship Manager job?
Ans: No, there is no fee applicable for applying this Associate Relationship Manager job and during the employment with the company, i.e., Real World.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Associate Relationship Manager role?
Ans: There is an immediate opening of 2 Associate Relationship Manager at Real World
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Associate Relationship Manager job?
Ans: This Associate Relationship Manager job has Day Shift.