Associate in safety response team

About the Role

We are looking for dedicated and reliable Associates to join our Safety Response Team (SRT). This role involves real-time monitoring and resolution of safety-related alerts, ensuring timely coordination with field teams, and maintaining accurate data records. The ideal candidate will be detail-oriented, proactive, and capable of working in a fast-paced environment with high accountability.

Key Responsibilities

● Monitor and take immediate action on Critical alerts in real time

● Coordinate with field teams for swift alert resolution and follow-ups

● Handle escalations and ensure prompt communication of critical issues

● Maintain accurate and timely logs, trackers, and dashboards

● Make outbound calls to occupants for alert verification and resolution

● Collaborate with multiple teams to ensure smooth end-to-end closure of cases

Key Skills & Requirements

● Strong attention to detail and accuracy in reporting

● Effective communication skills in both Hindi and English

● Basic understanding of batteries, IoT systems, and Google location services

● Familiarity with internal tools such as TMS (Ticket Management System), Jarvis, and dashboards

● Comfortable with rotational shifts, including night shifts

● Working knowledge of Excel, Slack, and online dashboards

Educational Qualification

● Minimum: 12th Pass, Graduate, or Diploma

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Associate in safety response team job

1. What is the eligibility criteria to apply for this Associate in safety response team job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Associate in safety response team job?
   Ans: This Associate in safety response team job will have 5 working days.
4. Are there any charges applicable while applying or joining this Associate in safety response team job?
   Ans: No, there is no fee applicable for applying this Associate in safety response team job and during the employment with the company, i.e., OGC HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Associate in safety response team role?
   Ans: There is an immediate opening of 2 Associate in safety response team at OGC HR SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Associate in safety response team job?
   Ans: This Associate in safety response team job has Rotational Shift.