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Associate Customer Support

salary 20,000 - 27,000 /month
company-logo
job companyWellocia Lifestyle Private Limited
job location Sector 62 Noida, Noida
job experience6 - 72 months Experience in Customer Support / TeleCaller
80 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
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Job Benefits: Cab, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

Required Skills: Excellent voice communication, customer-handling and problem-

solving skills; basic computer proficiency and working knowledge of MS Office;

typing speed of at least 20 WPM with 80% accuracy.

Transport: Two-way transportation will be provided.

Key Responsibilities:

• Respond to inbound customer enquiries using cloud-based tools to review

accounts, research policies and provide effective solutions.

• Deliver timely, accurate and professional customer service; document contact

topics and actions in tools.

• Handle difficult customer interactions positively, escalate issues correctly, and

maintain productivity and quality standards.

Interview Process: HR screening, typing test, SVAR assessment (minimum score

60), Operations round, and HR / offer discussion.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Associate Customer Support job

  1. What qualifications and experience are required for this Associate Customer Support position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like International Calling, Non-voice/Chat Process.
  2. What is the salary and job type for this role?
    Ans : The salary for this Associate Customer Support job ranges between ₹20,000-₹27,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Associate Customer Support job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 80 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Associate Customer Support job is open for both male and female candidates.
  7. What are the key responsibilities of this Associate Customer Support job?
    Ans : As a Associate Customer Support, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Associate Customer Support job is located in Sector 62 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-6 years of experience is ideal for this Associate Customer Support job.
  10. Why should you apply for this Associate Customer Support job?
    Ans : This Associate Customer Support job offers a salary between ₹20,000-₹27,000 per month. This is a Full Time opportunity and has 80 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Skills Required

Non-voice/Chat Process, International Calling

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 27000

English Proficiency

Yes

Contact Person

Ekta
Posted 3 hours ago
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