Customer Support Associate Busiess Development Manager

30,000 - 51,000 /month*

Shanthari Exports

Attapur, Hyderabad

₹1,000 incentives included

2 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Telugu

Post Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Meal, PF

Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Associate Busiess Development Manager to join our team at Shanthari Exports. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 30,000 - ₹ 51,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Associate Busiess Development Manager job

What skills and experience do you need for this Customer Support Associate Busiess Development Manager job?
Ans : To apply for this Customer Support Associate Busiess Development Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹51,000 per month in this Customer Support Associate Busiess Development Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Associate Busiess Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Attapur, Hyderabad.
How many vacancies are there for this Customer Support Associate Busiess Development Manager job?
Ans : There are 5 vacancies for this Customer Support Associate Busiess Development Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 2-7 years of experience are eligible to apply for this Customer Support Associate Busiess Development Manager role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Associate Busiess Development Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Associate Busiess Development Manager position is Attapur, Hyderabad.
Who is the right fit for this Customer Support Associate Busiess Development Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-7 years of experience is the right fit for this Customer Support Associate Busiess Development Manager job.
What makes this Customer Support Associate Busiess Development Manager job a good opportunity?
Ans : This Customer Support Associate Busiess Development Manager job is a good opportunity as it offers a salary between ₹30,000-₹51,000 per month. This is a Full Time job and has 5 openings.