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Customer Support Assistant Telecalling Manager

salary 15,000 - 22,000 /month
company-logo
job companyThe United Group
job location Ganaur, Sonipat
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Assistant Telecalling Manager to join our team at The United Group to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 22,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Assistant Telecalling Manager job

  1. What skills and experience do you need for this Customer Support Assistant Telecalling Manager job?
    Ans : To apply for this Customer Support Assistant Telecalling Manager job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Assistant Telecalling Manager job?
    Ans : The salary for this Customer Support Assistant Telecalling Manager job ranges between ₹15,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ganaur, Sonipat.
  5. How many vacancies are there for this Customer Support Assistant Telecalling Manager job?
    Ans : There are 2 vacancies for this Customer Support Assistant Telecalling Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Customer Support Assistant Telecalling Manager role. Only female candidates are eligible.
  7. What does the role of Customer Support Assistant Telecalling Manager involve?
    Ans : As a Customer Support Assistant Telecalling Manager, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Telecalling Manager position is Ganaur, Sonipat.
  9. Who is the right fit for this Customer Support Assistant Telecalling Manager job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Assistant Telecalling Manager job.
  10. What makes this Customer Support Assistant Telecalling Manager job a good opportunity?
    Ans : This Customer Support Assistant Telecalling Manager job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Contact Person

Rajnish Sharma

Interview Address

Ganaur, Barhi, Sonipat
Posted 5 days ago
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