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Assistant Telecalling Manager

salary 12,000 - 30,000 /month*
company-logo
job companyShriram Life Insurance Company Limited
job location Old Wadaj, Ahmedabad
incentive₹10,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Assistant Telecalling Manager to join our team at Bharti Axa Life Insurance Company Limited. The role offers ₹12000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Assistant Telecalling Manager job

  1. What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
  3. How many working days are there for this Assistant Telecalling Manager job?
    Ans: This Assistant Telecalling Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
    Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., Shriram Life Insurance Company Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Assistant Telecalling Manager role?
    Ans: There is an immediate opening of 10 Assistant Telecalling Manager at Shriram Life Insurance Company Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Assistant Telecalling Manager job?
    Ans: This Assistant Telecalling Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Shift

Day

Salary

₹ 12000 - ₹ 30000

English Proficiency

Yes

Contact Person

Rajesh Sir

Interview Address

809 8th Floor Lilamani Corporate House Opp Ramapir No Tekro Brts Old Wadaj
Posted 12 hours ago
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