Assistant Telecalling Manager

18,000 - 22,000 /month

Rudradev Association

Bhind Road, Gwalior

Freshers in Customer Support / TeleCaller

4 Openings

Full Time

Job Highlights

Industry Type: FMCG

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Telecalling Manager to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹ 18,000 - ₹ 22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Assistant Telecalling Manager job

Can freshers or experienced candidates apply for this Assistant Telecalling Manager role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Assistant Telecalling Manager role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Assistant Telecalling Manager position.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhind Road, Gwalior.
How many vacancies are there for this Assistant Telecalling Manager job?
Ans : There are 4 vacancies for this Assistant Telecalling Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Telecalling Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Assistant Telecalling Manager position is Bhind Road, Gwalior.
What makes this Assistant Telecalling Manager job a good opportunity?
Ans : This Assistant Telecalling Manager job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 4 openings.