Assistant Telecalling Manager

10,000 - 12,500 /month

Qm Services

B Block Indira Nagar, Lucknow

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Telecalling Manager to join our team at to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹10000 - ₹12500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Assistant Telecalling Manager job

What skills and experience do you need for this Assistant Telecalling Manager job?
Ans : To apply for this Assistant Telecalling Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this Assistant Telecalling Manager job?
Ans : The salary for this Assistant Telecalling Manager job ranges between ₹10,000-₹12,500 per month.
What shift and timings does this job follow?
Ans : This Assistant Telecalling Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in B Block Indira Nagar, Lucknow.
How many vacancies are there for this Assistant Telecalling Manager job?
Ans : There is 1 vacancy for this Assistant Telecalling Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Assistant Telecalling Manager role. Only female candidates are eligible.
What does the role of Assistant Telecalling Manager involve?
Ans : As a Assistant Telecalling Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Telecalling Manager position is B Block Indira Nagar, Lucknow.
Who is the right fit for this Assistant Telecalling Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Assistant Telecalling Manager job.
What makes this Assistant Telecalling Manager job a good opportunity?
Ans : This Assistant Telecalling Manager job is a good opportunity as it offers a salary between ₹10,000-₹12,500 per month. This is a Full Time job and has 1 openings.