Assistant Telecalling Manager

We are looking for a Assistant Telecalling Manager to join our team at Mangal Murtey Enterprises Private Limited. The role offers ₹15500 - ₹26500 and involves managing customer calls, delivering outstanding customer service related to garments textiles. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Assistant Telecalling Manager job

1. What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
   Ans: The candidate should be 10th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹26500 per month that depends on your interview. It's a Full Time job in Basti.
3. How many working days are there for this Assistant Telecalling Manager job?
   Ans: This Assistant Telecalling Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
   Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., MANGAL MURTEY ENTERPRISES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Assistant Telecalling Manager role?
   Ans: There is an immediate opening of 35 Assistant Telecalling Manager at MANGAL MURTEY ENTERPRISES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Assistant Telecalling Manager job?
   Ans: This Assistant Telecalling Manager job has Day Shift.