Assistant Telecalling Manager

12,000 - 17,000 /month*

Infowise Services

3rd Stage Vijayanagar, Mysore

₹2,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Telugu, Kannada

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Telecalling Manager to join our team at . The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Assistant Telecalling Manager job

What is the eligibility criteria to apply for this Assistant Telecalling Manager job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Mysore.
How many working days are there for this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Assistant Telecalling Manager job?
Ans: No, there is no fee applicable for applying this Assistant Telecalling Manager job and during the employment with the company, i.e., Infowise Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Assistant Telecalling Manager role?
Ans: There is an immediate opening of 10 Assistant Telecalling Manager at Infowise Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Assistant Telecalling Manager job?
Ans: This Assistant Telecalling Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 17000

Regional Languages

Kannada, Telugu

English Proficiency

Contact Person

Rachana K N

Interview Address

3rd Stage Vijayanagar, Mysore

Posted 9 hours ago

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